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Dear Pet Parent,

Due to extensive national press coverage of portions of the June 27th, 2019 update of the FDA Investigation into Potential Link between Certain Diets and Canine Dilated Cardiomyopathy, we experienced an unusually large number of phone calls and emails from concerned pet parents throughout the United States and Canada. In order to respond in a timely manner, we’ve identified inquires specific to FDA and DCM to provide you with information regarding this topic. If you have additional questions after reading this letter, please fill out the form below and we will get back to you as soon as we are able.

In the June 27th press release update, the FDA provided a summary of their ongoing investigation into the potential connection between certain diets and cases of canine dilated cardiomyopathy (DCM). Fromm, along with 15 other pet food brands, was listed in the summary as pet food brands included in complaints filed by pet owners with dogs or cats diagnosed with DCM. The complete FDA document lists all 524 consumer complaints and all 70 pet food brands recorded in the complaints submitted to the FDA-CVM for the time period January 1, 2014 through April 30, 2019.

The FDA investigation acknowledges that the potential association between dietary characteristics and DCM is complex and may involve multiple factors outside of diet alone including genetics and metabolism. While the complexity of DCM and other metabolic factors makes it difficult to substantiate causation to specific diets, ingredients, or ingredient interactions, we take this matter seriously and will continue to monitor all information as the FDA investigation progresses.

Fromm’s dedication to the health and nutrition of animals has been the bedrock of our brand since 1904. Since 1949, we have been producing complete and balanced foods for dogs. At times, this includes the supplementation of essential amino acids in addition to the vitamins and minerals needed for balanced nutrition. In regard to taurine deficiency and the potential for increased risk of diet-related DCM, all Fromm recipes, including both grain-free and grain-in, are supplemented with taurine. Additionally, all of our foods contain ample levels of cysteine and methionine which dogs use to metabolize their own taurine.

We empathize with any pet parent and their beloved pet who may have experienced the hardship of coping with DCM health related issues. As always, we will remain vigilant in monitoringl FDA communication and potential findings related to DCM and other possible health issues.

As a fifth-generation family-owned-and-operated company, we are committed to providing the safest, highest quality pet products for your family.

Sincerely,
Tom Nieman
President and Fourth-Generation Owner
Fromm Family Foods

Messages are answered individually, personally, and in the order they are received. Please allow up to three business days for your reply. If you need faster assistance, please call us at 800-325-6331, Monday through Friday between 8:30 AM and 5:00 PM (CDT).

If you would like a feeding recommendation, please include the following details in the 'Message' field below: Pet's Name, Age, Breed, Weight, Sex, Spayed/Neutered, Activity Level, Current recipe, Known Food Allergies, as well as a note about what other recipes you have tried.

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Messages are answered individually, personally, and in the order received.  Please allow up to three business days for your reply. If you need faster assistance please call 800-325-6331 Mon-Fri 8:30AM-5PM CDT.

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An inside look

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